WHOLESALE INQUIRIES
Those looking to make wholesale inquires, please contact us at: sales@theposhtech.com
CUSTOMER SERVICE
(Hours: M-F 9:30am-5:00pm EST)
For any customer service needs submit a ticket online or please contact us at: cs@theposhtech.com | 954-800-2330
ABOUT POSH TECH
Posh Tech is a tech accessories brand based in Miami, Florida. Born out of a love for all things tech, the brand started in 2018 and it has been one exciting adventure. We strive to offer quality products along with excellent customer service and as we grow we hope our customers will grow along side us!
At Posh Tech we believe in individuality and the need to display our self-expression. People and trends evolve, we are dedicated to growing with the current trends to continue bringing you the latest in tech accessories.
We develop our accessories with you in mind. We stay on-trend, fashionable, and of course, always have fun.
SHIPPING INFORMATION
We are currently only able to ship to customers who reside in the United States.
All orders are shipped from Davie, Florida and leave our warehouse within 1 to 2 business day of placing your order.
Available Shipping Methods:
Economy - USPS First Class (5 to 8 Business days) - $2.99
Economy - USPS First Class (5 to 8 Business days) - Free for orders over $24.99
Express - FedEx 2Day (1 to 2 Business days) - $8.00
*Express orders must be placed before 12 PM EST to ship same day.
*Please note shipment times may vary due to holidays.
PRODUCT QUESTIONS
A: 38/40/41mm and 42/44/45/49mm refer to the size of the watch face. We only offer one standard length for each size.
A: We provide a detailed sizing guide on our website to help you select the perfect fit. It's easy to measure your wrist and compare it to our size chart to ensure you get a band that's comfortable and secure.
A: Yes, our watch bands are designed to be compatible with all Apple Watches with the correct watch face size., including Series 1-9 & Ultra. Simply select the appropriate size (38/40/41mm or 42/44/45/49mm) when making your purchase.
Our silicone watch bands are designed to fit all Apple Watch series seamlessly. We offer silicone watch bands compatible with Apple Watch SE, Apple Watch Series 8/7/6/5/4/3/2/1, and Apple Watch Ultra. You can even replace stainless steel bands with silicone bands if they suit you best.
A: Yes, our watch bands are designed with adjustable closures, allowing you to find the perfect fit for your wrist.
A: We provide a tool with our watch bands that allows for easy link removal. Here's a simple step-by-step guide:
Locate the removable links on the band. These are identified by the small arrows or indicators.
Insert the provided tool into the pinhole on the removable link.
Apply gentle pressure and carefully push the tool to release the pin.
Once the pin is released, you can slide out the removable link.
Repeat the process if you need to remove additional links for a perfect fit.
Please exercise caution when handling the tool, and if you have any concerns, feel free to reach out to our customer support team for assistance.
A: Yes, it is normal for the pin to stick out slightly after putting it back into the watch band. This is because the pin needs to be compressed in order to fit snugly into the band.
A: There are two ways to fix this:
Tap the pin on a hard surface. This will help to compress the pin and push it flush with the band.
Use the link remover to push the pin in until it is flush. Be careful not to overtighten the pin, as this could damage the band.
A: I recommend using the link remover, as it is the safer and more effective method. However, if you do not have a link remover, you can try tapping the pin on a hard surface. Just be careful not to hit it too hard, as this could also damage the band.
A: Yes, once the pin is flush, it will stay put. The spring pressure in the band will keep the pin in place.
A: Our watch bands are suitable for everyday use, but be cautious with excessive water exposure.
A: Installing and removing our watch bands is easy. Simply follow these steps:
- To install: Slide one end of the band into the corresponding slot on your Apple Watch case until it clicks securely into place.
- To remove: Press and hold the release button located on the underside of the Apple Watch case while simultaneously sliding the band out.
A: Caring for your PoshTech band is simple. For leather bands, use a soft, damp cloth for cleaning. For silicone bands, wash with mild soap and water. Avoid using harsh chemicals or abrasives as they can damage the material.
We recommend gently cleaning your band with a soft, damp cloth. Avoid harsh chemicals and prolonged sunlight to maintain the band's appearance and longevity.
A: Our bands are designed to fit all wrist sizes comfortably. We offer a range of sizes (38/40/41mm or 42/44/45/49mm) to ensure a perfect fit for every customer. You can refer to our sizing guide to find your ideal match.
A: PoshTech bands stand out for their superior craftsmanship, premium materials, and unique designs. Our focus on durability, comfort, and style means that each band not only improves the look of your Apple Watch but also withstands the rigors of daily wear.
A; Our bands are made from a variety of high-quality materials including leather, silicone, stainless steel, and woven nylon, catering to different styles and preferences.
SHIPPING & RETURNS QUESTIONS
A: All orders are shipped from our warehouse in Davie, Florida. Here are the specifics:
- We can only ship to customers residing in the United States.
- Orders leave our warehouse within 1 to 2 business days after you place your order.
Available Shipping Methods:
- Economy - USPS First Class (5 to 8 Business days): $2.99. However, it's free for orders over $24.99.
- Express - FedEx 2Day (1 to 2 Business days): $8.00. Note: To ship on the same day, express orders must be placed before 12 PM EST.
Shipment times might vary during holidays.
A: If you're not satisfied with your purchase, follow these steps to return your item:
Log in to your account using your email.
- Check your email for a six-digit verification code from our store and enter it in the online store.
- Click on the order you want to return. If it has multiple items, choose the ones you're returning.
- Provide a return reason and leave a note.
- Request the return. If approved and shipping is required, we'll email you the shipping instructions and a prepaid return label.
A: Return Policy Details:
Returns must be initiated within 30 days of delivery.
You'll be responsible for the original shipping costs; they're non-refundable.
Returned items must be new, unworn, and have all links intact. Items with missing or loose links aren't accepted.
There's a 10% restocking fee for returned items.
Sale items and Face Masks are final sale, with exceptions for defects.
Refunds will be processed within seven business days of receiving and inspecting the return. It might take 1-2 billing cycles for the refund to appear on your credit card statement.
For defective or damaged products: Please submit a ticket.
A: For any customer service inquiries, reach out during our operating hours (M-F 9:30am-5:00pm EST) by phone at 954-800-2330 or email us at cs@theposhtech.com.
A: For inquiries about our return policy, please email us at returns@theposhtech.com.